Welcome to our Service Department

Welcome to our Service Department. Below is a video showing you the process of bringing your vehicle into our service department. We are very glad you have chosen to service with us and we can't wait to for you to experience the best at BMW Northwest. We are family owned and we consider each one of our customers a part of our BMW Northwest family. Thank you again for choosing to service with us and we look forward to seeing you soon. 
The first step to experiencing our Service Department is scheduling an appointment. You can schedule appointments HERE or call our scheduling department at 253-922-9330. Our Service Department has appointments available as early as 6:30 AM Monday - Friday. As well as drop off appointments as late as 4:00PM. If you have your own transportation you can even schedule to drop your vehicle with us after hours. 
Our highly-trained service technicians have completed BMW specific technology and repair training. Together, our technicians bring over 75 years of experience to our shop.
Our waiting area was created with your comfort in mind. If you have decided to wait during your service visit, we offer a variety of amenities: free snack and drinks, free WiFi, comfortable seating and cable TV.

At BMW Northwest, our highly trained service technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service. Allow our staff to demonstrate our outstanding customer service and commitment to excellence.
Our customers generally enjoy using our waiting area if  their appointment takes about two hours or less. You are more than  welcome to use our waiting area for as long as needed. You could also  visit our show room to see the newest BMW models. Our Shuttle Service runs Monday - Friday 8AM-4PM.
On of our shuttle drivers will take you anywhere within 15 miles - they will  also
pick you back up.
We offer courtesy vehicles for appointments that take more than half a day. A courtesy vehicle could be one of our BMW vehicles or a vehicle from Enterprise. Please contact our Service Department to see if you qualify.   
Service Hours

 Monday 6:00-5:30PM
 Tuesday 6:00-5:30PM
 Wednesday 6:00-5:30PM
 Thursday 6:00-5:30PM
 Friday 6:00-5:30PM
 Saturday 8:00-4:30PM
 Sunday CLOSED