Your BMW was a big investment. If you want it to last - and continue to you give you the quality ride and comfort you expect from a BMW - you need to give it regular maintenance from people you can trust. That's why you should have it serviced at BMW Northwest. 

Family owned and operated, BMW Northwest has been helping people in the Tacoma and Fife, WA areas keep their cars maintained since 1968. You can count on the service professionals at BMW Northwest to give you the best experience possible.


SERVICE HOURS

  • Monday 7:00AM - 6:00PM
  • Tuesday 7:00AM - 6:00PM
  • Wednesday 7:00AM - 6:00PM
  • Thursday 7:00AM - 6:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 9:00AM - 7:00PM
  • Tuesday 9:00AM - 7:00PM
  • Wednesday 9:00AM - 7:00PM
  • Thursday 9:00AM - 7:00PM
  • Friday 9:00AM - 7:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday 11:00AM - 5:00PM

Parts Dept. Hours

  • Monday 7:30AM-5:30PM
  • Tuesday 7:30AM-5:30PM
  • Wednesday 7:30AM-5:30PM
  • Thursday 7:30AM-5:30PM
  • Friday 7:30AM-5:30PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed

Service Dept. Hours

  • Monday 7:00AM - 6:00PM
  • Tuesday 7:00AM - 6:00PM
  • Wednesday 7:00AM - 6:00PM
  • Thursday 7:00AM - 6:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed
Hours may vary on Holidays.

Visiting our Service Center

BMW Northwest is located at 4011 20th Street East in Tacoma, WAjust off Highway 5. Our service center is open Monday through Friday from 7:00am to 6:00pm and Saturdays from 8:00am to 5:00pm for your convenience. To access the Service Department, follow the white arrows around to the front of the dealership, pull into the service drive, and one of our Service Porters will checked you in.


Scheduling Options

Typically, the best way to schedule an appointment would be by calling our Service Department directly at 253-922-9330. There, one of our Service Representatives will assist you in scheduling your appointment.  

You may also request an appointment through our Online Scheduler. Once submitted, one of our Service Representatives will contact you to secure an appointment. 


Transportation Options

WAITING APPOINTMENTOur customers generally enjoy using our waiting area if their appointment takes about 2 to 3 hours. You are more than welcome to use our waiting area for as long as needed. Our waiting area has amenities like free snacks and drinks. We also offer free Wi-Fi and cable TV to keep you entertained while you wait.

DROP OFF: You may also drop your vehicle off for any service or repairs. For routine maintenance, we will need the vehicle for roughly a half day. 

SHUTTLE SERVICEOur Shuttle Service is available Monday - Friday 8am-4pm. One of our shuttle drivers will take you anywhere within 15 miles - they will also pick you back up.

COURTESY VEHICLE: We offer courtesy vehicles for appointments that take a full day or longer and are only available for appointments scheduled ahead of time. A courtesy vehicle could be one of our BMW vehicles or a vehicle from Enterprise. Please contact our Service Department to see if you qualify.


BMW Certified Service

Your BMW needs regular service to keep it running smoothly. Fortunately, you can count on the service department at BMW Northwest to give you a hand. Our factory-trained technicians know all about your BMW vehicle and how to service or repair it. Altogether, our mechanics bring over 75 years of experience to the table, and we're committed to our customers' satisfaction. 


We also have all the latest diagnostic equipment and tools to ensure the job gets done right. To ensure your experience is hassle-free, we work directly with your insurance company. Maintenance packages are available for regular service for your vehicle. Along with BMW Value Services, which include money-saving offers, BMW Northwest also offers regular Service Specials on things like oil changes, brake service, detail services, and battery and wiper blade replacements. We back all our genuine OEM parts with a two-year limited warranty for added peace of mind. If you're a veteran, BMW Northwest appreciates your service to our country, so we honor military benefits.