BMW Northwest Service Centerin Tacoma, Washington

Welcome to the Service Department at BMW Northwest

Your BMW vehicle was a big investment. If you want it to last - and continue to you give you the quality ride and comfort you expect from a BMW - you need to give it regular maintenance from people you can trust. That's why you should have it serviced at BMW Northwest. Family owned and operated, BMW Northwest has been helping people in the Tacoma and Fife, WA areas keep their cars maintained since 1968. People keep coming back to our service center because they know we'll give their luxury car the attention it deserves. They also know we'll never fix anything that doesn't need to be fixed and we'll never overcharge them, because integrity and honesty are part of our DNA. If repairs are necessary, you can count on the service professionals at BMW Northwest to give you an estimate of the cost in advance, along with how long the repair is expected to take.

Why Choose Us for Service

SERVICE HOURS

  • Monday 6:00AM - 6:00PM
  • Tuesday 6:00AM - 6:00PM
  • Wednesday 6:00AM - 6:00PM
  • Thursday 6:00AM - 6:00PM
  • Friday 6:00AM - 6:00PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed
See all department hours

Dealership Hours

  • Monday 8:00AM - 7:00PM
  • Tuesday 8:00AM - 7:00PM
  • Wednesday 8:00AM - 7:00PM
  • Thursday 8:00AM - 7:00PM
  • Friday 8:00AM - 7:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday 11:00AM - 5:00PM

Parts Dept. Hours

  • Monday 7:30AM - 5:30PM
  • Tuesday 7:30AM - 5:30PM
  • Wednesday 7:30AM - 5:30PM
  • Thursday 7:30AM - 5:30PM
  • Friday 7:30AM - 5:30PM
  • Saturday 8:00AM - 4:30PM
  • Sunday Closed

Service Dept. Hours

  • Monday 6:00AM - 6:00PM
  • Tuesday 6:00AM - 6:00PM
  • Wednesday 6:00AM - 6:00PM
  • Thursday 6:00AM - 6:00PM
  • Friday 6:00AM - 6:00PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed

BMW Certified Service

You know your car needs regular service to keep it running smoothly. Unfortunately, most of us don't have the time or wherewithal to do it ourselves. Fortunately, people in the Gig Harbor and Seattle areas can count on the service department at BMW Northwest to give them a hand.

Our factory-trained technicians know all about your BMW vehicle and how to service or repair it. Altogether, our mechanics bring over 75 years of experience to the table, and we're committed to our customers' satisfaction. We also have all the latest diagnostic equipment and tools to ensure the job gets done right. You could take your car to one of the local shops, but they probably don't specialize in BMWs, so they may not be able to offer you the benefits that BMW Northwest can. To ensure your experience is hassle-free, we work directly with your insurance company. Maintenance packages are available for regular service for your vehicle. 

Along with BMW Value Services, which include money-saving offers, BMW Northwest also offers regular service specials on things like oil changes, brake service, detail services, and battery and wiper blade replacements. We back all our genuine OEM parts with a two-year limited warranty for added peace of mind. If you're a veteran, BMW Northwest appreciates your service to our country, and we honor military discounts to save you some cash. 

Convenience

At BMW Northwest, we realize your time is valuable. That's why every effort is made to give our customers in the Federal Way and Olympia areas same-day service. Our customers come to us for all of their auto repair needs, including routine maintenance like oil changes, brake pad replacements, light bulb changeouts, and brake fluid flushes. We'll be your personal pit crew, and get you in and out as quickly as possible. If you do need to wait on repairs, BMW Northwest has a comfy waiting lounge with amenities like free snacks and drinks. We also offer free Wi-Fi and cable TV to keep you entertained while you wait. Don't have time to wait? BMW Northwest has a shuttle service that can take you anywhere within 15 miles, and they'll also pick you back up when you're ready to return to the dealership. If you have repairs that take more than half a day, you may be able to get a free courtesy loaner vehicle. Ask our service department to see if you qualify!

Visiting our Service Center

BMW Northwest is located at 4011 20th Street East in Tacoma, WA, just off highway 5 near Wapato Creek. Our service center is open Monday through Friday from 6:00am to 5:30pm and Saturdays from 8:00am to 4:30pm for your convenience. We even make it easy for people in the Fife and Gig Harbor areas to set an appointment with us, using our secure online Schedule Service form. Just fill in some info about your car and how to get ahold of you, and we'll get you set up. Just another way that BMW Northwest can save you some time and trouble. Schedule service with us today.

Transportation Options

WAITING APPOINTMENT SHUTTLE SERVICE COURTESY VEHICLE
Our customers generally enjoy using our waiting area if  their appointment takes about two hours or less. You are more than  welcome to use our waiting area for as long as needed. You could also visit our showroom to see the newest BMW models. Our Shuttle Service runs Monday - Friday 8AM-4PM. One of our shuttle drivers will take you anywhere within 15 miles - they will also pick you back up. We offer courtesy vehicles for appointments that take more than half a day. A courtesy vehicle could be one of our BMW vehicles or a vehicle from Enterprise. Please contact our Service Department to see if you qualify.