Certified CenterOur Geniuses
Our BMW Northwest family includes 3 Product Geniuses; they are specially trained and have the knowledge to go over all of the new features and innovations of your vehicle.
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| Aaron Schrenk | Anne Steenson | Olivia Levandusky |
Encore
Within the first 90 days of ownership of your New or Certified Pre-Owned BMW, we offer an Encore Appointment. An Encore is an appointment that BMW Northwest offers for you to get to know the ins and outs of your new vehicle; the appointment usually takes about thirty minutes to an hour. You will have the opportunity to go over your vehicles features, ask any questions you may have and your vehicle will also receive a wash and vacuum!
Encore Appointment
Our Geniuses are available Monday-Friday 9:30am-5:30pm for Encore appointments. Please call 253-922-8700 or email Genius@BMWNorthwest.com to schedule an appointment.
Weekend appointments are available by special request only.
How To Videos
Visit the following YouTube link for instructional videos from BMW USA on various BMW specific features. Please note that not all features are available on all models.
Owners Manuals
Please use the following link to BMW USA for a digital version of your owners manual.
BMW Genius Hotline
Looking for more answers while you are on the road or just not near a BMW center? Contact the BMW Genius Hotline on 1-844-4GENIUS (1-844-443-6487), or via bmwgenius@bmwusa.com
BMW Genius App
Install the app at www.bmwgeniusapp.com to get 24/7 support on your smartphone or tablet. You'll find helpful how-to videos, model-specific product information and answers to frequently-asked BMW questions.