BMW Northwest | Certified Center

4011 20th Street East Directions Tacoma, WA 98424

  • Sales: (253) 922-8700
  • Service: 253-922-9330
  • Parts: 253-922-9161
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    • Access your saved cars on any device.
    • Receive Price Alert emails when price changes, new offers become available or a vehicle is sold.
    • Securely store your current vehicle information and access tools to save time at the the dealership.
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        BMW Genius

        Our Geniuses

        Our BMW Northwest family includes 3 Product Geniuses; they are specially trained and have the knowledge to go over all of the new features and innovations of your vehicle.

              
         Aaron Schrenk Anne Steenson Olivia Levandusky


        Encore

        Within the first 90 days of ownership of your New or Certified Pre-Owned BMW, we offer an Encore Appointment. An Encore is an appointment that BMW Northwest offers for you to get to know the ins and outs of your new vehicle; the appointment usually takes about thirty minutes to an hour.  You will have the opportunity to go over your vehicles features, ask any questions you may have and your vehicle will also receive a wash and vacuum!


        Encore Appointment

        Our Geniuses are available Monday-Friday 9:30am-5:30pm for Encore appointments. Please call 253-922-8700 or email Genius@BMWNorthwest.com to schedule an appointment.

        Weekend appointments are available by special request only. 


        How To Videos

        Visit the following YouTube link for instructional videos from BMW USA on various BMW specific features.  Please note that not all features are available on all models.

        BMW USA How-To Videos


        Owners Manuals

        Please use the following link to BMW USA for a digital version of your owners manual.

        BMW USA - Owners Manuals


        BMW Genius Hotline

        Looking for more answers while you are on the road or just not near a BMW center? Contact the BMW Genius Hotline  on 1-844-4GENIUS (1-844-443-6487), or via bmwgenius@bmwusa.com


        BMW Genius App

        Install the app at www.bmwgeniusapp.com to get 24/7 support on your smartphone or tablet. You'll find helpful how-to videos, model-specific product information and answers to frequently-asked BMW questions.



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