MPU and EVP FAQ
Q: What’s the difference between the Maintenance Plan and the Extended Vehicle Protection?
A: The Maintenance Plan covers what you must do to maintain the vehicle. The Extended Vehicle Protection protects your vehicle in case of mechanical/electrical failure.
Q: Does the Extended Vehicle Protection have to be paid upfront?
A: The Extended Vehicle Protection does come with the option of a Service Payment Plan. This 0% interest plan automatically deducts payments from your account for 12 monthly payments!
Q: If I sell my vehicle, are these contracts a total loss?
A: These contracts are transferrable to the next owner.
Q: Can I purchase the Maintenance Plan and Extended Vehicle Protection after my new car coverage expires?
A: These coverage’s are extremely time and mileage sensitive. Once your new car coverage expires, some options will expire from the system and prices will change, automatically, in the system.
Q: The Powertrain Plus coverage is a “named components coverage”. What does this mean?
A: The “named components coverage” means that in the contract it states what IS covered under the Powertrain Plus coverage. Whereas the Gold and Platinum are “named exclusions coverage’s” meaning the contract will state what IS NOT covered under the protection plan.
Q: If I purchase a Maintenance Plan and/or and Extended Vehicle Protection, do I get a loaner vehicle?
A: Here at BMW Northwest, we WILL provide loaner vehicles for our customers when available. All you need to do is notify our appointment coordinators when you call to schedule your service appointment and they will let you know the next day we will have a loaner available. It’s that easy!
Q: How do I extend my BMW 24-hour roadside assistance?
A: Not to worry! When you extend your Vehicle Protection, the BMW 24-hour roadside assistance is included!